1. We accept payment when ordering online by majority of credit and debit card. This service is facilitated by Stripe.

 

2. Our price is based in US Dollars (USD), and payment transactions will be made in your preferred choice of currency via Stripe.

 

4. Please allow 20-30 business days for all made-to-order items before dispatch.

 

5. Please note all made-to-order items are non-refundable and non-returnable once purchased.

 

6. In circumstance when the card transaction is rejected, your order will be cancelled. Please contact your bank or card provider for further information.

 

7.  Please note that your order may be subject to import duties and taxes over which we have no control as they are levied by your tax and customs office. As the customer and importer of the goods, you will be responsible for these charges. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

8. We will use the  shipping service from Hongkong Post; It may take 10 to 14 working days for mail items to reach the delivery addresses for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, uncontrollable circumstances, such as disaster, political risk, strike, war or epidemic, etc as well as the territory coverage. For destinations in extensive territory, it may take more delivery time.

 

9. The tracking information rely on the information from Hongkong Post and the destination delivery agent.